Message to U.S. Citizens: Improvements to Safety and Security Information

Message to U.S. Citizens:  Improvements to Safety and Security Information

U.S. Embassy Bogotá

Message to U.S. Citizens:  Improvements to Safety and Security Information

January 9, 2018


On Wednesday, January 10, 2018, the Department of State will make changes to our safety and security information to make it easier to find, understand, and use. 

Travel Advisories will replace Travel Warnings and Travel Alerts.  Every country will have a Travel Advisory, which will provide one of four standard levels of advice.  The Travel Advisory will give an explanation for the level and include clear actions U.S. citizens should take. 

Alerts will replace Security Messages and Emergency Messages.  Alerts follow an easy-to-understand format with clear actions U.S. citizens should take.  

U.S. citizens who have signed up to receive updates via the Smart Traveler Enrollment Program ( will automatically receive ColombiaTravel Advisory and Alerts via email in the weeks following the January 10 launch.  They will continue to receive other messages as usual, including announcements related to voting, town halls, and administrative issues.

For more information about improvements to our safety and security information and to sign-up to receive a notification on launch date, visit


For further information:

·        Enroll in the Smart Traveler Enrollment Program (STEP)to receive security messages and make it easier to locate you in an emergency.

·        Contact the U.S. Embassy in Colombia, located at Carrera 45, # 24B-27, Bogotá, D.C., by email at or by telephone at +571-1 275-2000, 8:00 a.m. to 5:00 p.m. Monday through Friday.  Non-emergency services are offered by appointment.  After-hours emergency number for U.S. citizens is +571-1 275-4021.

·        The Embassy operates a Consular Agency in Barranquilla, Colombia which also provides assistance to U.S. citizens. The Barranquilla Consular Agency is located at Calle 77B No. 57-141, suite 511, tel. (575) 353-2001.  Hours are 8:00 a.m. to noon, Monday through Friday.  You can schedule a non-emergency service by calling the Consular Agency.

·        Call 1-888-407-4747 toll-free in the United States and Canada or 1-202-501-4444 from other countries from 8:00 a.m. to 8:00 p.m. Eastern Standard Time, Monday through Friday (except U.S. federal holidays).U.S. Embassy Bogotá

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